Absolutely horrid customer service. HORRID. Ordere...

Absolutely horrid customer service. HORRID. Ordered a book off of THEIR WEBSITE and paid over $122 for it to come in looking like it got torn up with a weed wacker. Called them to see what in the world is happening and all that they could tell me was that it came from a "third party".... IT'S THEIR WEBSITE! The girls that I spoke with were no help what so ever and were just quiet the whole time while I waited for them to speak. Super disappointed with Barnes and Nobel and will never get anything from here again. Sad to see how this company is going.