Christopher Derstine

Review of Crozer Chester Medical Center

Oh where to begin. I guess I'll start by saying th...

Oh where to begin. I guess I'll start by saying this, the maternity staff are amazing! Nurses, doctors, all the way down to the ppl that deliver the food and clean the rooms. Everyone was super friendly, professional, and attentive to my wife's needs. Now, here's where the hospital gets a one.

The hospital is managed like complete garbage. It is very obviously managed as a complete money grab. They cut and trimmed things to the point they dont use baby wipes!! They give you some type of paper towel that we are just supposed to wet. They dont have enough equipment to go around to all the newborns. They took a piece of equipment my daughter was using to give to the NICU because they didnt have enough of them. They dont have simple things like nipple cream that was "on backorder". They make you pay for parking, pay for phone, pay for TV (by the day). Then you look at where the staff is required to clock in and out at, brand new touch screen led displays. It's very obvious where hospital managements priority is. We fully expected cuts to things like food quality and quantity, every hospital does that. No big deal. But equipment, baby wipes, and nipple cream?? You should be ashamed. Your staff is the only thing that keeps this place from being completely terrible (seriously, they are fantastic)