Anna S

Review of Hilton Metropole Birmingham***...

A good hotel, but not as good as implied by the st...

A good hotel, but not as good as implied by the standard price. I was here for a conference and the facilities for meetings and food were excellent, with very friendly and helpful staff throughout. The room I was first given had a broken window catch which meant a draft and noise was getting in (fairly problematic for somewhere so near an airport). They were very nice about moving me to another room, but this had exactly the same problem! The third room was pretty good, but I was still woken up by planes at 5am. The only thing you absolutely need in a hotel near an airport is good soundproofing, so I'm disappointed that the Hilton falls down on this. The TV wasn't very good - the remote control didn't have an info button or a button for the programme guide, and there was only Freeview not any additional channels. There was no power socket next to the bed. But the bed was very comfortable and the room was perfect apart from these things.