Keith Johnston

Review of DePaula Chevrolet, Inc

Two issues in the same month.

Two issues in the same month.
Went for an inspection and replace a headlight bulb. Was told it would be at least $150 for the bulb because they had to remove the bumper to get to it. I went across the street to auto zone, bought a bulb for $17 and replaced it in 15 minutes by only removing 2 bolts on the fender splash shield.
Today I went for a scheduled appointment to have the airbag light looked at. The appointment was scheduled earlier this week. Was told today that not only can t they fix it today but they can t even get it in to look at it because everyone was at lunch and they stop working around 4pm.
Two strikes and you are out. Customer service and fairness are not priorities there.