Jim S

Review of Mercedes-Benz of Stoke

Problem still not solved. I took out the 3 year pl...

Problem still not solved. I took out the 3 year plan, on year one they forgot to secure the oil cap. This covered my engine bay, the lane where I live and my drive. This time I mentioned that my command centre was faulty. I waited three hours and was told the problem was fixed, it s exactly the same. I contacted them today and was put through to the service dept, he said he d call me back, that was 4 hours ago. My service plan is up for renewal next month, I think they ve made my mind up for me don t you?