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We purchases a Lexus Certified GS350 from Lexus Ri...

We purchases a Lexus Certified GS350 from Lexus Richmond Hill in June 2013. There was 18,050 km reading on the odometer.

On Monday Oct 21 2013 we drove the car to LRH to check out the tires as the tire warning light came on all weekend. The LRH service department checked the tires and advised us that nothing was wrong with the tires. The odometer read 21,843 at the time of service.

On Wednesday Oct 30th, 2013 the front passenger side tire failed on the QEW Westbound, at about 22,000 km Odometer reading, and Lexus Assist was called to put on the spare tire.

I called LRH about the warranty on the Dunlop tires and were told that there were no warranties. I checked the Dunlop Canada web site and there warranties were up to 95,000 km. So I am out of luck since LRH feels that the vehicle purchased in June 2013 (Lexus Certified) does not cover tires. The service department wanted more than $500 for replacing the one tire. Some mudguard damage was done by the damaged tire when the vehicle had to be driven slowly to the shoulder.

I am wondering if there are others in a similar situation in the past who can advise me of options regarding this matter.

I am seeking replacement tires at alternate facilities.

I have responded to LRH email and is awaiting their position on this matter.

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