Ajay Gupta

Review of BMW of Springfield

I truly appreciate the service that was offered to...

I truly appreciate the service that was offered to me while I was there earlier this week to buy my new 5 Series 535 xi. It was a pleasure to work Art Youman who helped me from the get go to downselect the car I needed, pricing worked like a charm as he was able to meet my expectation w/o any haggling as usually happens in car buying and then finally got the car ready and delivered in time.

It was also great to work with their Finance Manager, Charlie Gossner to complete the transaction. He made me understand the paperwork in easy terms w/o any push to buy any additional services which honestly made me comfortable all the time.

I am ardent fan of BMW and have had several lease accounts with BMW in the past 12 years with other dealerships in the area but this was my best experience of all. Actually, this time, it was a quite a trip as I drove way north but I am glad that it was well worth!