Jeff Caruso and whomever else from BMW of Devon, a...

Jeff Caruso and whomever else from BMW of Devon, also own a small dealership in Central PA....and Jeff is currently screwing over my 80 year old parents. My parents bought out their lease on their car in November, got a loan from their bank and have been paying on it. However, GM keeps calling my parents and saying that they never received the pay off check for the lease. Jeff was supposed to do that in November......so now my parents are being harrassed for something that they trusted Jeff to do. Does it feel goodbtaking advantage of elderly people? The Attorney General's office has been notified. Your dealership has been notified in Devon. THIS NEEDS TO BE RESOLVED ASAP. Shady dealings, Mr. Caruso.