Do not take your pet here if they have a "special ...

Do not take your pet here if they have a "special need". My pet, like family, had been there numerous times since end of 2019. In July, I uploaded updated vaccinations. Later that day, I was sent a dismissal to take my pet to a vet care center or somewhere that can handle his special needs. There has been a "nothing around his neck FROM day one." All of sudden he was dismissed with a "we will miss the little guy." As if, don't contact us regarding this...goodbye. I was livid, which is why I am doing a review months later. It makes me wonder, did they ever follow the instruction. At any rate, my furbaby will not go where he is not welcomed.