KIM Marsh

Review of Norman Parathyroid Center

Prior to ever meeting the Doctors or visiting the ...

Prior to ever meeting the Doctors or visiting the hospital , the experience was positive. A great line of communications was established. Questions were answered and concerns addressed very promptly and in a personal manner. Financial and insurance issues were explained and confirmed in advance. The hospital was friendly from the moment I pulled into the valet parking area. I knew exactly where to go and what to look for. My wife was allowed to accompany me and she was made to be as comfortable as I was while my needs were being taken care of. The reception area and check in process was very pleasant with a friendly and knowledgeable staff. Dr. Politz was busy and I am sure he is everyday, but when it came my turn he slowed down, answered all my questions and was very polite and friendly in doing so. He had clearly read my chart and case notes prior to coming into the room and acted as though we were old acquaintances but in a genuine way nothing phony about it. The anesthesiology team did a great job of explaining things and putting any concerns to rest (no pun intended). Quite frankly this has been extremely satisfying. An easy and refreshing experience, even pleasant, that has restored my confidence in what the health care world can still be like if doctors and staff make the effort to listen and respect their patients as individuals. By the way, I am feeling much better!! more energetic, with a renewed enthusiasm for the day. Day two post-op I was SORE ALL OVER!! Literally every muscle in my body including some I forgot I had! and whoever retracted my tongue must have been a brute. I had a pretty good tear/ulcer in the floor of my mouth that took a couple days to heal. I think taking the calcium resolved the soreness. Now two weeks post-op I am walking several miles a day, swimming laps and bicycling. I am amazed how much better I feel and my mood is better too ..And naps are no longer necessary. SO FAR SO GOOD!!