I have stayed here twice, a couple years apart, fo...

I have stayed here twice, a couple years apart, for some quiet time to myself. The hotel is impeccably clean and climate controlled. The staff is professional and very helpful. Sylvia, in particular, is a superstar.

The convenience of the little market downstairs is really handy, although I wish there were more natural/healthy snacks available, or maybe even a small grab and go sandwich selection, as room service has been unavailable during each of my stays. Additionally, perhaps when room service is not operating, HGI could leave a flier with local pizza joints and whatnot that deliver.

The housekeeping staff is quiet and respectful. I did not wake up to loud vacuuming or children running and screaming up and down the hallways. I occupied myself with baths (only available in 2 queen bed rooms, fyi), books, and an indulgent binge of Ancient Aliens on the room tv. The tv itself is quite small for such a lovely room, and the lack of a guide channel is very disappointing, but I know my way to the History Channel and HBO, so I suppose that's all I really needed.

The beds are firm and cozy. The covers are welcomingly snuggly, and since I had two beds for one person, I combined all the pillows to make myself a pillow throne. Oh yeah.