We went to Honolulu Cutter Jeep on Saturday. Did t...

We went to Honolulu Cutter Jeep on Saturday. Did the usual, you know, negotiation about price. We came prepared and the dealership was great. We worked with Marlon, Donald and Shane. We drove our 2015 2 door Jeep Rubicon off the lot and was excited we came. The experience was great and I recommend anyone who wants a new vehicle and excellent service to go here.
So, from Saturday to Monday, our situation changed. We were called by a social worker telling us they need an emergency home for a family of 3 children. Let me tell you how GREAT the people at Honolulu Cutter Jeep are. I emailed Shane in Financing and explained our situation, saying that we will need a bigger vehicle to fit these children. Shane called me back immediately, on his day off, to tell me come in and he will help us find what we needed. My husband and I went in on Wed. and in no time, traded for a bigger Jeep. After we chose the vehicle, Shane understood our situation and said it was OK for us to leave, pick up our children and come back to finish paperwork. We did just that. Our paperwork took less than a half hour.
Not only were they Great, they were compassionate about our extended family and that was comforting to know. Its good to know that NOT all dealerships are money hungry and want you to sign the dotted line to close the deal. The people here at Honolulu Cutter treats you like family.
Thank you for taking the time to read this.

August and Sandy