I gave this company a 4 star because I am happy wi...

I gave this company a 4 star because I am happy with my windows, just not happy with the service I received the second time I had windows installed. Let me explain, last year we ordered 3 windows and a sliding glass door, the process was quick and the installers where professional and they where done within the day!! Now this year we ordered 3 more windows first it took to long for the windows to come in ( about 4 months) next the new installer was slow and unprofessional( 3 days!! ) I had to complain to storm tight and they sent out a new crew who took care of everything that day !! So my problem is not with storm tight or the windows it was with the installer!! Other than that I am very satisfied with my purchase and service!!