K Williams

Review of Albany Medical Center

I went to my primary care physician for stomach pa...

I went to my primary care physician for stomach pains. After a CT scan it was discovered that I had a ruptured appendix. The doctor told me that this was an emergency and I should get to the emergency room ASAP. I am new to the area, so on the doctor s recommendation, I went to Albany Med. they forwarded my CT scan to AMC and I arrived at the emergency room with the IV needle still in my arm. I explained my situation at the front desk and was told to go and wait . It was only after my husband complained that I was admitted. The surgical team was wonderful and kind. However, the nurses in the Short Stay ward are the WORST I have ever met (and I have had multiple surgeries). They were angry, dismissive and inefficient. At one point, my IV started alarming and the male nurse came in, turned off the alarm and walked away without replacing the bag. The same thing happened when I needed help in the bathroom. This was the worst experience I have ever had and I believe that most of the nurses at the Short Stay should not be nurses. If I am conscious and have a choice, I will never go to this hospital again.