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Thomas Kramer

3 years ago

I purchased a big mans recliner about a year and a...

I purchased a big mans recliner about a year and a half ago. I paid a thousand dollars for it. Now I only use the chair 5 months a year. The cushions in the chair shifted and did not hold up. I cannot sit in the chair for its uncomfortable and it hurts my back. I wasted my money purchasing the extended warranty because it doesn't cover cushions unless you burn a hole in it. The inspector admitted the cushions were bad.the warranty company rejected my claim. Called darvin and they won't stand behind it. I have my whole house furnished by darvin. I will no longer be a customer there. My less than 18 month old 1000.00 dollar recliner is going to the trash. Heard from Darvin and and said they would come and repair my recliner. Thank you Darvin.

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