Edward Effinger

Review of AIC Insurance Agency

Worst experience ever! If you have a choice avoid ...

Worst experience ever! If you have a choice avoid this insurance company at all costs. Ive been dealing with this company now for a couple months. My adjuster that was assigned to me Rasheeda Oliwo was extremely rude and lied to me over the phone about the services she was providing. She failed to contact me back several times, wouldnt give me her email after asking for it, and she even went as far as telling me over the phone that she had better things to do then tend to my claim. So i left 2 messages with both of there supervisors Laura and Raymond because apparently at there company there supervisors all go to meetings at the exact same time. Several days of trying to get a hold of them with no luck and it is now 2 weeks later and they havent called me back. I went to there website to try and find a number for better assistance to find myself on the phone with the same people every time. I click on the contact us link on there site and apparently it is unavailable. Hmmm i wonder why. An insurance company that cant work with there consumers and do the simplest things is of absolutley no use to anyone. Laura, Raymond, and Rasheeda should all be fired and replaced with monkeys who would do a better job. I am still in the process of filing a complaint with this company and the insurance commissioner. If anyone has any information to help me do this it would be greatly appreciated.