Craig Mannion

Review of Dave Sinclair Buick GMC

Frankly, I am a little disappointed with the servi...

Frankly, I am a little disappointed with the service advisors competency and customer service. I recently scheduled an appointment, which I still waited for an hour and a half, while being charged a diagnostic fee. Again, it was the check engine light that seems to be appearing more frequently. Regardless, I learned later that a scan would have provided the same diagnosis and was no cost upfront. Not to mention, it felt like I was waiting in a doctors office, and the advisor coming to take you away and talk to you in private, as if you better prepare for the worst news. I can go on and on, however I don't wish to elaborate anymore. The good news is my decision has been made as to where my loyalty lies.