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Robert McKinley Review of Lexus of Danvers
Mike greated me, checked me in and went through th...
Mike greated me, checked me in and went through the scheduled work. As it would be a few hours before work would start, he arranged for a loaner car.
Mike contacted me later in the day to review additional issues discovered by the service technician. I authorized some additional work which was completed the same day.
I picked up my car in the evening and Mike was there to check in the loaner car, review the work completed and get my car.
All service was conducted in a friendly, professional manner. Overall an excellent experience.
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