Of course, the furnace in our house went out on a ...

Of course, the furnace in our house went out on a freezing holiday weekend. I needed a Sunday repair- TLC was AMAZING! I called a 24-hour desk and provided a brief summary of my issue... a tech called back within 10 minutes to arrange arrival at our home within the hour. Leo gave us the bad news about needing a new board and having to order that part, but discussed options and possible good and bad outcomes of this repair. The next day, FIRST THING, a call from Leo to say that he found the part and was on the way to our home to try it out. Repair completed, testing done, heat in the house in less than 24 hours. Leo was very responsive, communicative and professional. This business does exactly what is says it's going to do- that's refreshing!!!