They lost $4500 in repair work because the estimat...

They lost $4500 in repair work because the estimator would not call me back. Their response to the collapsed sewer line on the weekend was good. There was nothing that could be done by the plumber due to the situation. He stated an estimator would call me Monday morning. The follow up was not good. Here I had a collapsed sewer line in the street and everything in the house was unusable due to this and I could not get a return phone call. When they didn't call me, I called them, had to leave a message, and still no return call. I called another company, Rogers Plumbing, and they took immediate care of me. You shouldn't have to work to get a company to take $4500 from you.