We checked in late the first night. Our AC did not...

We checked in late the first night. Our AC did not work. With occupancy under 40% I can't imagine why they would choose to put a guest in a room with a broken AC. I called the front desk and an employee came up about 20 minutes later to move us to another room with a working AC. The food was just ok most of the time and sometimes not even ok. They have four different venues to serve food but usually one is open at a time. Breakfast was usually the best meal, but they were a little slow getting fully operational, omelet station etc. There was a grill man from Haiti who I found to be disrespectful. One night he was making some stir fry mess and guest would ask what is the meat? He told some members of our party Chicken and some Turkey. One night they had grilled Lamb chops and they were prepared to order by the Haitian(he told me he was from Haiti, I did not ask) two chops at a time! Two is enough for a serving, but more could be on the grill with twenty people in line. While I waited for mine to cook the Haitian was replaced by a very large woman from another section and she asked me how is she supposed to know when they were medium rare? By touch! When they were done enough I said I'll take them and just then another woman who sometimes appeared to be a maitre d' held a dish kind of low on the side and took my chops. I had to wait for two more chops to be prepared by a person who had no idea what she was doing. There were other grill stories about sub par food, but overall poor quality and service. It appeared as if some of the employees were unhappy to serve us at times. I waited fifteen minutes one morning to see if someone would ask me if I wanted coffee and water. Well, nobody ever did even though two of the wait staff stood not ten feet away having a big conversation. The condition of the buildings was poor. In many places water damage and rot was visible. Our room with the working AC had a very noticeable moldy smell, but the AC worked so I lived with it. The cost of this vacation was more than twice that we have ever paid and it was not worth half of what we paid. The beach is very rocky and my wife hurt her foot on a rock and fell, not their fault but there are much less rocky beaches we visited. No service out by the beach at all. You had to walk to the bar to get a drink. Service at the pool bar was horrible. I would never go back to this resort. We had a great time overall because the water was beautiful and that's what we enjoy. The climate was mild and that's what we like. A tent, a open fire and a hot dog roasted would be fun and a lot less expensive. We were there 2/6/13 - 2/13/16, that's right we got home last night. The grounds were beautiful and well maintained.