Cindy Smith

Review of First Texas Honda

I was looking for a certified preowned CRV and fou...

I was looking for a certified preowned CRV and found one at First Texas Honda. We made one trip to see the car, especially the color, as it was a different shade of red that I had not seen before. It was a rainy day so we opted to return in better weather. We talked with Bahadir Yildirim that day and he was very personable, informative and encouraged me to drive the CRV. We returned 2 days later and had a very pleasant visit with Bahadir. I felt unpressured and he answered all my questions, handled the sale quickly and gained my confidence in doing business with First Texas Honda. The dealership was doing a great job of making us feel safe during the covid-19 situation. I had my first experience with the service department today and Carlos was very helpful and showed us the same professionalism as did Baha. I would certainly recommend the dealership because of the great customer service given to us. Hondas sell themselves, so great team members make the dealership experience good or bad. My experience was a 10.