Kady remshik

Review of Millenium Broadway Hotel

We stayed for 4 nights. The only plus I would give...

We stayed for 4 nights. The only plus I would give this hotel is it s location. We were 2 blocks from the 1 & 2 train and the N, R, W station. The customer service at this hotel was terrible. On several occasions the front desk staff was rude to multiple members of our family. Simple questions that warranted simple answers came within terrible attitude. The rooms are also very dated and not overly clean. Both of our rooms had issues with the air and the engineer was condescending and insisted nothing was wrong with the air. Come to find out, it was indeed broken. The beds were like rocks and the pillows were so thin. I wouldn t recommend. There s a reason why the price is $50-100 cheaper a night than others in the area.