Staci C

Review of Grubbs Nissan

Took our less than 3 year old Nissan Altima in to ...

Took our less than 3 year old Nissan Altima in to Grubbs to have our AC checked. At the time we took it in the air was not cooling regularly, and would at times blow hot air (we also had to have 2 recalls done). Grubbs called us back saying that the car would need a new compressor and a few other things done. We were told the cost would be $2,100 and that our car was no longer under warranty and it was 2000 miles over the warranty. Nissan would not warranty any of the car at all. After declining the work to be done with them and deciding to go elsewhere, we picked up our car and the AC now does not cool AT ALL. Extremely disappointed with Nissan and Grubbs- no AC in Texas with a less that one year old baby is not good. We purchased this car to be our family car. And now, we will never be purchasing another Nissan ever again. The only good thing that I can say is that we were able to have a complimentary rental during the time that the recall work was being done.