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My stay has improved, read all and on. I watched a...

My stay has improved, read all and on. I watched as two men in suits, presumably management, returned to a display in the rewards lounge , three times in two days, they marveled over and discussed it. While that new two square ft attraction was pondered, not one dirty light globe was cleaned. The next day, two worker bees replaced an incandescent bulb in one of those globes with a micro led unit. They took a picture to submit to a designer. (There conversation was clearly understood) Now it is brighter and dirty. The lounge remained dirty, even during off peak hours. It was not a pig stye, but tables were crumby, the floor was also the same. You can not use dark finishes, and expect them to appear clean with the same standard of maintenance provided to the rest of the hotel. I believe the intent is to attract the business traveler. This may work for the lower end of clientele, but anyone seeking a high end business lounge will not be impressed. The suite I stayed in also leaves much to be desired. The AC is extremely loud, so much that tv volume levels to overcome it will disturb anyone attempting to rest in the bedroom. Speaking of AC, there is no attempt to conceal its access panel. It is blatantly an eye sore, taking up a four by eight foot square of the ceiling. The walls also appear paper thin, allowing the three bus loads of church youth group guests to echo through the room. The room appeared cavernos, mainly because the living area lacked furniture. Also, you get the privilege of looking at a balcony you can't access. The pool is still closed, as of may tenth. Other than that, and some dreary room carpet, the stay was pleasant and enjoyable. Edit:As my stay continues, the staff is rising to the occasion, the next day after this review, surely a coincidence, (may 11th) the pool opened. The "M Club" was noticeably cleaner, and I unfairly failed to mention the amazing fresh breakfast that was served clear until practically lunch. The globes are still dirty, but the staff has been more active in the M Club, so the good outweighs the bad. The service is five star, so if the price point is agreeable to you, then the value is five star as well. This of course is a solid 3 star hotel, just because its not historic, its not high class, high end finished, detailed, or polished . It's the girl next door of hotels, friendly, enjoyable, pretty, but not a supermodel and that's a good thing.

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