Keith Haynes

Review of Toyota of Lewisville -- RML Au...

The dealership was not able to honor our original ...

The dealership was not able to honor our original contract because Toyota no longer offered it, so I was pushed to sign a similar contract that was not as good of a deal. I complained and eventually got a response from the New Car Sales Manager who worked with me in drafting a new contract. Everyone there was very friendly and helpful throughout the whole car buying experience. There are a lot of negative reviews for this dealership, so I would be cautious. They made an honest mistake with me and worked really hard to resove the issue.