Terrible service experience. Service Manager and G...

Terrible service experience. Service Manager and General Manager wouldn't take responsibility for the problems they created during routine service. I tried multiple times to find a reasonable solution to the problem they created. In the end they left me on my own and it cost me $1,000 to have their error corrected by another service facility. This experience reflected poorly on BMW of Devon, Sloan Automotive and the BMW brand. In my opinion their reply and request to contact them isn't sincere.