I wish there was an option for zero stars. This ha...

I wish there was an option for zero stars. This has been one of the worst hotel rooms I ve stayed in. It looks like a lion stayed in the room and scratched all all the furniture, the trim was scuffed and dirty. There were scratch marks on the ceiling. The hallway light didn t work. The electronic curtains did not open or close. This is the most disgusting and disappointing room I ve ever had. The TV room service menu also never worked. I called and asked to be put in a different room and they did not accommodate. I even showed them pictures of the room. They said they were fully booked and I had to ask after checkout the following day. I will never stay here again. Worst room and worst customer service ever.