Yukiko N Review of Fort Collins Marriott
This is the worst hotel ever. I have travelled and...
This is the worst hotel ever. I have travelled and stayed at so many hotels in the past but have never been treated so horribly. They overbooked and cancelled my reservation I made via Priceline without notice. I was driving from out of state and arrived after 10 pm. The front desk, Zach and the Asian female manager made me wait forever while they checked my reservation and only told us to go find another hotel. They didn t even bother find a room with another Marriott property though Courtyard was nearby. Zach downright blamed Priceline but I calle Marriott support desk to find out that it was the hotel that dropped my reservation. We had to find a room after 11pm (Hilton) and had to pay a premium rate due to it being so last minute and was Valentines Day. I m Marriott member and was very disappointed. It has been almost 10 days and have still not heard back from the hotel. Stay away from this hotel!!
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