Lothar AlomiaReview ofAZ spa
I own a 2011 Caldera Spa and needed a replacement ...
I own a 2011 Caldera Spa and needed a replacement part (valve) that was discontinued on my model year spa. After contacting several dealers in Salt Lake City where I live, my only option was to re-plumb the valve in my spa for the new updated part. I had a feeling that somewhere , somehow I would be able to find this discontinued part on some dealer's shelve in another state. I felt the local dealers were not interested in helping me out and didn't offer any other solutions. I decided to google Caldera dealers in Arizona and i was so lucky and fortunate to have found Arizona Hot Tub Company. I explained my situation over the phone and Helena took immediate action. She felt that it was worth a try to call the manufacturer and see if they had access to this discontinued part. She didn't have to do this and I was amazed at her willingness to go the extra mile. Within 24 hrs she called me back to let me know her contacts at the manufacture had found the part i needed and were willing to ship it directly to me! I realized the Helena is the owner of the dealer and also realized quickly why they are receiving such great reviews on google. Wish we had a dealer with service like this in Salt Lake City. They deserve more than 5 stars. Thank you!

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