Paul Lang Review of The Palms South Beach
Great location
Great location
Quick update though. My group extended our stay by one evening and the name was changed on the reservation. I was out swimming in the pool when I came back in and was not able to get into the room. I went to the front desk and asked for my key to be activated. The night clerk (forgot her name, starts with a G) was adamant that I was not in the room, to the point of being rude. We even bet that I was in room 531. I had to call several people in my company, wake them up, to find out what was going on. When my coworker came down the clerk realized her mistake. I did not make her pay the $5 bucks but I should have. She did not apologize about keeping me there in a robe for over 30 minutes. She walked away without even saying goodnight. So an otherwise nice stay was turned sour by that interaction.
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