Today I am really shocked how you are treated on t...

Today I am really shocked how you are treated on the phone! No sympathy or compassion at all.
They just leave you without TV, internet and telephony for a week (with 2 children).
Because the connection of THIS house is broken, which gives access to my All in one package from Telfort.
But Ms. TILLY DURMONT to be precise, did not think this was "EMERGENCY" so it could wait 6 days.
I was treated really ugly by this woman on the phone, no compassion at all while repeatedly saying that I have 2 small children.
Sorry but try to entertain children for 6 days WITHOUT TV or internet, and also have to do your household (and work)

Thanks TILLY DURMONT, thanks for the kindness and sympathy !!