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michael kingston
Review of Ebuyer

3 years ago

Would never recommend anyone to buy from these aft...

Would never recommend anyone to buy from these after my experience. On black friday i ordered a graphics card from them free next day delivery. They gave it to Yodel!!! Next day it went out for delivery only for me, after watching my security cams all day, to receive an email saying i had been out and a card had been posted through my door. Nobody came anywhere near the house all day and there was no card. Went on webchat at yodel to be told driver had in fact been unable to find my ordinary terraced address on an ordinary street. They said would deliver next day.

Next day watched tracking through 50+ earlier deliveries to see it go to 0 deliveries ahead of mine. Glued to security cams. Went from 0 ahead of me to being delivered and signature obtained. Not delivered here and not my signature.

Days of ringing ebuyer and webchatting yodel kept getting fobbed off about investigations and we will be in touch. Only contact was when i had to contact them. Finally was told a claim form would be emailed to me, print it up and mail it back. The result? The tracking said yodel came somewhere near here and the signature thay had from some mystical person called Ramu looked somewhat like mine!!! They said they believed i received the item and would do nothing else about it.

As far as i am concerned this company stole my money and called me a liar!!!!!!!!!!! Dont trust anyone who sends your property via Yodel

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