THIS RATING IS REGARDING INCENTIVES ONLY!

THIS RATING IS REGARDING INCENTIVES ONLY!

I am an UBER Partner in the SF area. My rating is 4.94. I have been attempting to participate in the hourly incentives. There is a disqualification if the acceptance rating is less than 90%. The problem is that there are usually less than 10 jobs received during the incentive period. I NEVER REFUSE JOBS. The UBER app often does not allow me to accept a job, which gives me a non-accept for that period and knocks me out of the qualification for that incentive period.
After speaking with the phone/email/ and in person support, I've been told that there is nothing that can be done beyond the general trouble shooting efforts, which is not the problem. They did offer me a 1 time exception TWICE. Sound discretionary to me.
There is literally no reason why I would drive to SF and refuse work, knowing that I need to have a 90% acceptance rating. During the 2 - 3 hours that the incentive is set for I generally receive less than 10 jobs. Not accepting 1 job under those conditions automatically knocks me out of the incentive. After the fact I am not even allowed to view the claims that I did not accept the work. This means that at any point, UBER/ The UBER App can say that I did not accept a job and there is no way to challenge or any real recourse. The results end up in me receiving $25 - $35 for the time spent, instead of $75 - $93,50. In essence, an UBER Partner can just be robbed of his/her money.
Who actually benefits from this acceptance rating being part of the metrics for the incentive?

Solution:
- Do away with the acceptance rating and use required location or some other qualifier.
- Keep the acceptance rating as part of the metric but make job acceptance automatic with the driver having to go through functions to "NOT ACCEPT" a job.