Convertible sofa ordered in October, for not havin...

Convertible sofa ordered in October, for not having to rent a van we made the choice to have the sofa delivered. Sofa delivered late October, we realized that the deliverymen have holes in our wall delivery, hole they have of course hidden behind the sofa without notifying.
As soon as we realized it we called saint priest's customer service to ask for compensation. Then follow emails without any return, many calls that never allow to fall on the person taking care of the file ...
Done having happened in October 2018, still not news .. service at the top !!