Katrina Everette Bennett

Review of Passport BMW

I had a phenomenal experience when working with Ro...

I had a phenomenal experience when working with Rodney Pegram, Client Advisor at Passport BMW! I had come in during July to "just browse" for a car. In meeting Rodney, he took great care to learn about me and what I was looking for in a car. He also took time to share his background as well as the role of a Client Advisor. I told him that I was only interested in looking and wasn't ready to buy. I wanted to see a car that I had viewed on Passport's website; therefore, the purpose of my visit was to put my eyes on the car as well as test drive. Having learned of my goal for that day, he proceeded to show me the car of interest and couple of other vehicles. He pulled specific features about each vehicle that matched what he had learned about me. Even though I didn't purchase a car on that day, I was sold on Rodney and when I was ready to buy, I'd be coming back to him! Fast forward two months, I have purchased a 5 Series BMW from Rodney! In the true sense of the word advisor, he is totally that! During both visits he provided me with pertinent and detailed information about various features of the vehicles based on what he learned was important to me. In addition, during the two month span, he kept in touch and checked in to find out if additional questions had come to mind. This is the type of service that I expect to receive when considering and ultimately making a big ticket purchase! And I am ecstatic to say that I was not disappointed! As long as Rodney Pegram is at Passport BMW, I'll be purchasing my vehicles there!