Lori Miller

Review of Bella Smiles

I was taken in for my appointment 20 minutes late ...

I was taken in for my appointment 20 minutes late and 10 minutes after someone who came in 5 minutes late for her 4pm appointment. I ve been frustrated because they keep talking extractions when I desperately want teeth back so there is less stress on the ones there. I was blamed for not keeping appointments when I had canceled one cleaning. Was told I didn t go to a referral that I never received. The doctor barely looked at me, didn t speak with me and had his back to me as he discussed a pricing plan with the assistant. Not a treatment plan but a pricing plan. He spent more time showing her how to use the system billing codes than he spent with me as the patient. Then I was left sitting there for another 10 minutes before being taken to see the pricing plan that didn t address the concerns I d expressed all along and was work on teeth that are fine for now. Worst service I ve ever had. Couldn t pay me to go back and I ll be telling everyone I know about this experience.