Ty R in the Provider Service Web Support was the m...

Ty R in the Provider Service Web Support was the most unprofessional woman I've ever spoke to. I've had military insurance up until this year and now I'm stuck with Simply Healthcare. Prior to calling and speaking with Ty R, I spoke with someone else to get a provider listing of whom I'm allowed to go to. Please tell me why NOT ONE DOCTOR on this 16 page list is BOARD CERTIFIED! I told Ty R, so I can call in tomorrow stating I'm a doctor willing to take patience but I'm not board certified. Her response was ABSOLUTELY. I recorded the whole conversation with her as well and she wouldn't allow me to speak to her supervisor. She wouldn't answer any of my questions and actually hung up on me. Over 12 years with military medical and dental and they NEVER treated me this way. Very unprofessional! Worst experience ever and I just got with Simply Healthcare. Stay Far away from this insurance!