Ratan carpenter

Review of Larry H. Miller Volkswagen Avo...

NEVER even bother to go to this dealership EITHER ...

NEVER even bother to go to this dealership EITHER FOR SERVICE OR SALES. I talked on the phone regarding my 40K service on my VW Passat TDI SE. I was given an explanation of what needs to be done and provided a quote for $750 including tax. When I really went for service, the lady named BARBARA HALSEY talked to me like she owns the dealership and that I have already decided for service WITHOUT any explanation. A few words and she told me it was going to be $899 plus tax. I bluntly took my key and ran away from the dealership.

For sales, salesmen go to managers for every question you have leaving you alone sitting on a table. And while you are sitting there other salesmen come by you saying "hello" and ask if I was being taken care of. Funny way of doing business. But I really hate the Barbara the way she took keys of my car, took control over my car and like, f***ing I owe her something....forgetting that I (we the customers) feed her and family. Hope this helps the management to go over their business practice and not giving different quotes over phone or internet or someone goes personally. Freaking, different advisers have different quotes for the same thing !!!