4 years ago

Worst customer service, very unfriendly experience...

Worst customer service, very unfriendly experience I received when I took my 2017 Passat in for service. Rude rude rude service advisor. They let my vehicle go without informing me about my spare tire having a hole a fixable hole but still a holeSafety issue. When the service advisor gave me back my keys they didn t even take the time to bring the vehicle to the front for convenience I had to go search for my vehicle on the lot. The interior was a mess the backseat had fingerprints from the of the service advisors working on my car. Bad customer service they need a lesson in how to treat their customers. Be warned not to buy or have your car serviced at Larry Miller Volkswagen.

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