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Trying to reach ANY HUMAN for a dispute is impossi...

Trying to reach ANY HUMAN for a dispute is impossible. Trying to EXPLAIN an issue via e-mail results in the same "I'm sorry for your experience, follow the help suggestions on the website" canned answer. If the website HELPED I wouldn't need to e-mail for HELP. Drivers who do NOT SPEAK ANY ENGLISH should really NOT be providing a service.

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