s

shonda Magee

3 years ago

CAN YOU PUT ZERO STARS??? I promise you, I have tr...

CAN YOU PUT ZERO STARS??? I promise you, I have tried so hard to give this medical group the benefit of the doubt. They have CONSISTENTLY, REPEATEDLY provided the WORST medical treatment I have had in my 47 years of living. The first visit, they told me I couldn't be seen because I didn't have a referral - completely not true. And even though I had a referral, it wasn't required since this was an annual gyn well visit appointment. Second visit: they said they couldn't see me because my insurance (Florida Blue) had not paid the first visit. I asked why they didn't call me prior to coming so I could handle this myself. No reason - they don't care that I took unpaid leave from work, drove across town, wasted my time waiting for over an hour just to be refused service. After arguing to the point that I was almost escorted out by security, I finally PAID OUT OF POCKET for the visit because I need to be treated and didn't have time to waste. Weeks later, the billing office calls me to schedule an ultrasound. When I arrive for the ultrasound, I am told that it will have to be rescheduled because the person who performs the ultrasounds "had to leave due to a personal emergency," So, no one could call and TELL me this before i schlepped across town? I said okay, since I'm already here, I may as well go to the lab and get my annual HIV test. Two weeks later, I called them and set up an appointment to review my lab results. These idiots tested me for Herpes, Hep, Syphillis, EVERYTHING EXCEPT the HIV test I requested!!! I give up. COMPLETE WASTE OF MY TIME - 4 VISITS THAT CULMINATED IN ME DECIDING TO FIND ANOTHER DOCTOR. This time, I'll definitely read the reviews before I make an appointment.

Comments:

No comments