3.7 stars seems accurate. Location is really great...

3.7 stars seems accurate. Location is really great (close to many subway lines, Times Square, 5th ave, Central Park), the staff was helpful and friendly too. For a new York hotel , the room was pretty spacious (and tidy) which was a nice surprise! Two issues I had was 1) no free WiFi in the room (like $13/day) and 2) water pressure was so weak and also the temperature of their hot water wasn t warm enough for me. So taking a shower was stressful for me. Not sure if anyone else had the same issue with me on the shower, but to me that was definitely not a good experience.