This was my first time. I was attending a conferen...

This was my first time. I was attending a conference. Not happy with the uncaring service. From the front desk, bell hops, and bartenders I felt I was invisible. Not a kind word. The staff never made eye contact in the hotel. Two of the convention hall servers were so sweet - Ida and Diane. The only staff that stood out. A HUGE thing to be careful was the mini fridge and snacks in the rooms. They had weights and sensors. Even if you picked them up to read the label it triggered a $75 charge to your bill. Same thing with the beverages in the mini fridge. There wasn't room to put a beverage of your own. There was not complimentary coffee. Four pods of Starbucks coffee were $16 and you had to purchase four. They did have a Starbucks that charged double the normal price in the lobby. Not a fan of Starbucks coffee. I did enjoy the pool area, but didn't have much time to spend there. I hope I will not have to attend a future conference here.