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We came here for a spa day. The property is gorgeo...

We came here for a spa day. The property is gorgeous, the spa was refreshing and the patio was the best we found in The okanagan. We were pleased with the service we received in the restaurant. The spa services themselves were relaxing. We were however shocked to find out none of our services were provided by an RMT and the property only employees one RMT who must be requested when booking. This information was regretfully not given to us until the end of our visit. If looking at this site for anything outside of a therapeutic massage, make sure you request an RMT at booking.
Most shockingly however, at the end of our visit a guest locked her key in her locker. The front desk staff handed the guest a ring of keys to potentially open her and all other lockers in the room. The guest then went into the locker room unescorted with the keys believed to be for all the lockers. This definitely made us question the security of the spa and judgement of staff, even when leaving our valuables locked on the property.

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