I wanted to buy a satin black Schecter through thi...

I wanted to buy a satin black Schecter through this store. After a week of waiting I found that my Guitar was on back order for five months! I was disappointed but the rentals manager looked into how he could fix things. I did my own research and found another company's store which had a white guitar in stock. When I spoke to the manager again he had found the same guitar, and mentioned they would simply source it from that store.
I was impressed that he would pony up that information... but I didn't want a white guitar. Later I spoke with Sean and he looked into what models were not on back order. He and the rentals manager also offered me a rental for free till that guitar arrived. I went with this and two weeks later got my sweet metal ax.
I appreciate the effort, guys! You were diligent, honest, and went above and beyond. Thanks.