Jessica Leung

Review of Hotel Arts

Main lobby area was nicer than the rooms. Pool are...

Main lobby area was nicer than the rooms. Pool area is in the middle of the ground floor and filled with young party people.

Try not to get a room on the second floor- it is very close to the sidewalks in some section of the hotel so you get a lot of road noise. The gym is also open til late and not much soundproofing means you get noise til late at night.

Room was dusty and very humid - there were dust on the mirror, on the electric cords, on the lamp shades etc. There were also general stuff on the floor that made it seem like they don't vacuum every day. Temperature wise, it was actually cooler outside (either in the hallways or outside of the hotel) than in the room. Maintenance came by but said since the AC was blowing air, there was not much he can do. He couldn't explain why the AC was not removing the humidity. The humidity in the room reached 50% in the early evening - very uncomfortable, and then mostly hovered around 42%. Bathroom wasn't the cleanest - mildew everywhere in the shower area. Towels and bedspread looks like there were some yellow stains in the corners, and the towels smelled musty.

Some bellhops and valets were complaining in the front of the lobby about their jobs and other guests and they hate the general public. Not the nicest image when walking into a hotel.

Would rather stay at the Marriott Fairfield that it around the block - cheaper and nicer.