Medical Care Good - Administration Is A Nightmare!...

Medical Care Good - Administration Is A Nightmare!
Making an appointment- they required a referral (my insurance didn't). My primary sent it immediately - they failed to tell me upfront things they needed in addition. My neurosurgeon sent records, they denied getting them.

After a satisfactory medical visit. They started sending me bills, despite insurance covering visit. They transposed my birthdate (1/21 versus 12/1). Insurance company has called them two times, I've sent two letters and made a call myself. Still haven't fixed, still sending collection letters to me.

Incompetence reigns here. administratively. (My daughter was an RN there - they have wonderful medical staff...)