The billing department at LGH is absolutely horrib...

The billing department at LGH is absolutely horrible!! I received a bill and paid the amount in full and then got a final notice letter a few weeks later. So I called them and they saw that it was applied to a different payment plan so I asked if they could transfer the money over to the other bill that I owed and they said yes. A few weeks later, I got another final notice letter in the mail so I called again. This time, they said that they are unable to move the money from one payment plan to another. Even though I was frustrated that they didn t do what they said they could do to begin with, I made the payment again because I didn t want the bill sent to collections. Today, I received ANOTHER final notice letter. What?!?!? I have paid this stupid bill TWICE! I don t even know what to do at this point. Like, did they not want to minimize their personal Facebook page to do their job? Or are they just not capable? I hate having to get nasty to get things done but I am so sick of trying to fix the mistakes they have made!! I might also add that this is just the most recent issue I have had with them. I could tell you story upon story but this post is already too long.

I have absolutely nothing to complain about as far as the care goes at LGH. Unfortunately, the billing department could not be more pathetic.