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susan jordan

3 years ago

Unprofessional staff and management. I had to take...

Unprofessional staff and management. I had to take couple of blood test including thyroid as I was suffering from high fever. The receptionist told me that it will cost around Rs. 5000 and unfortunately I was not carrying that much amount as I was referred by family doc and had to go straight to the lab from the hospital as the Representative from Suri lab had already gone from there. I requested that I can Rs. 500 or so and the remains will be paid in the evening when i will come to collect the report. The receptionist very rudely replied that I will have to pay atleast half else test will not be done. I then called my brother to come with cash and meantime I request the receptionist and the owner (dr. Suri) to atleast take my blood sample so dat I can eat something. Dr. Suri without even knowing that there was a thyroid test replied that he can not make any exception and without payment no test will be done. if this is the kind of behaviour they show towards their customers then they should not be doing this business. They are least bothered about anybody's health and their only motive is MONEY. Pathetic staff and service.

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